Frequently asked questions

How long will it take for my order to arrive?

We use Australia Post for all of our orders.

We aim to dispatch your order within 2 business days. Depending on the shipping method you selected, and your destination address, orders can take 2-8 business days to reach you.

How can I check the status of my order?

You'll receive a confirmation email with tracking number once your order has been dispatched.

Can I cancel my order?

If you wish to cancel your order, please contact us as soon as possible. Orders that have not yet been dispatched can be canceled and refunded in full.

What's the return/refund policy?

We're confident that you'll love our product, but if you're unhappy for any reason, please reach out to us within 30 days of purchase. You can find the full refund and return policy here.